Meals Charging and Allergen Procedures
POS Debit Account Payment System
Every student in SAU29 is automatically enrolled in the school meals program. If you do not want your child to participate, please send a letter to Keene Food Services indicating that you do not want your child to be allowed to purchase school meals.
The Keene Food Service Program uses a computerized "point of sale" (POS) debit meal payment system. This system allows you to "deposit" money into your child's account by cash, check, or online payments. Funds will automatically be deducted from his/her account when cafeteria purchases are made, using a unique personal identification number (PIN) assigned to your child.
This is a Debit Account and is not to be used as a charge system.
Negative balances are not permitted.
The Keene Food Service Program uses a computerized "point of sale" (POS) debit meal payment system. This system allows you to "deposit" money into your child's account by cash, check, or online payments. Funds will automatically be deducted from his/her account when cafeteria purchases are made, using a unique personal identification number (PIN) assigned to your child.
This is a Debit Account and is not to be used as a charge system.
Negative balances are not permitted.
SAU29 Meal Charging Procedures
SAU29 recognizes that good nutrition is part of every student's success. It is expected that parents will either provide the funds required to purchase school meals or provide a nutritious lunch from home. It is the responsibility of the parent to keep track of when payments are due on a student's school meals account.
Please consider filling out and submitting a Free & Reduced Price Meals Application if you are having trouble paying for school meals.
Please consider filling out and submitting a Free & Reduced Price Meals Application if you are having trouble paying for school meals.
Keene Elementary Schools, Chesterfield, Wells Memorial, Nelson, Perkins Academy, and Marlborough Schools
Balance notifications are sent out weekly to those students that have a negative balance due. Balance notifications are sent out once a month to all students both positive and negative balances.
If your child has a negative balance, they will not be allowed to make any a la carte purchase such as drinks at snack or lunch time.
Once a student’s balance reaches ($25.00) their entrée choice will be a choice of sandwich. There are typically a minimum 6 choices of sandwiches available for all students to choose from. All of the other menus items offered will also be included. It is the parent's responsibility to keep track of student accounts and when payments are required.
Phone calls from the Food Service office will be made to parents of students owing ($15.00) or more. It is the parent's responsibility to keep track of student accounts and when payments are required. We encourage parents to sign up for the online account management program Paypams.
If your child has a negative balance, they will not be allowed to make any a la carte purchase such as drinks at snack or lunch time.
Once a student’s balance reaches ($25.00) their entrée choice will be a choice of sandwich. There are typically a minimum 6 choices of sandwiches available for all students to choose from. All of the other menus items offered will also be included. It is the parent's responsibility to keep track of student accounts and when payments are required.
Phone calls from the Food Service office will be made to parents of students owing ($15.00) or more. It is the parent's responsibility to keep track of student accounts and when payments are required. We encourage parents to sign up for the online account management program Paypams.
Middle School
At the middle school, if your child owes $10.00 or more on their food service account, they will need to select a choice of sandwich for their entrée.
Phone calls from the Food Service office will be made to parents of students owing $15.00 or more on a monthly basis. It is the parent's responsibility to keep track of student accounts and when payments are required.
If a student owes any money on their account, they will not be allowed to purchase any a-la-carte items including milk or other drinks.
If a student owes $20.00 or more, they will not be able to make ANY purchases including breakfast or lunch unless they have the cash that day to pay for the regular priced meal.
Phone calls from the Food Service office will be made to parents of students owing $15.00 or more on a monthly basis. It is the parent's responsibility to keep track of student accounts and when payments are required.
If a student owes any money on their account, they will not be allowed to purchase any a-la-carte items including milk or other drinks.
If a student owes $20.00 or more, they will not be able to make ANY purchases including breakfast or lunch unless they have the cash that day to pay for the regular priced meal.
Keene High School
At the high school, if your child owes $10.00 or more on their food service account, they will need to select a choice of sandwich for their entrée.
Phone calls from the Food Service office will be made to parents of students owing $15.00 or more on a monthly basis. It is the parent's responsibility to keep track of student accounts and when payments are required.
If a student owes any money on their account, they will not be allowed to purchase any a-la-carte items including milk or other drinks.
If a student owes $20.00 or more, they will not be able to make ANY purchases including breakfast or lunch unless they have cash that day to pay for the regular priced meal.
Phone calls from the Food Service office will be made to parents of students owing $15.00 or more on a monthly basis. It is the parent's responsibility to keep track of student accounts and when payments are required.
If a student owes any money on their account, they will not be allowed to purchase any a-la-carte items including milk or other drinks.
If a student owes $20.00 or more, they will not be able to make ANY purchases including breakfast or lunch unless they have cash that day to pay for the regular priced meal.
Account Management - PAYPAMS Online Payment Options! Registration is FREE!
- Available at Keene High School, Keene Middle School, Symonds, Wheelock, Franklin, Fuller, Chesterfield, Marlborough, Nelson, Harrisville, Perkins Academy
- Manage your child's food service account from the convenience of your home or office 24/7
- View your child's school meals account balance and purchases made
- Schedule automatic payments so you will never forget to send in a payment again
- Receive low balance email reminders
- Simple, Safe, Secure and Convenient
- Pay with your Credit or Debit Card
Go to Paypams Website to register and for more information. If you do not have a computer, you can register and pay by phone 1- 888-994-5100
To deposit money into your child's account with Cash or Check:
- Write a check made payable to Keene Food Service for the amount you would like to have deposited into the account. Any amount left in your child's account or any balance due at the end of a school year will roll over into the following school year. Negative balances are not permitted!
- Be sure that your child's first and last name and pin number are written in the memo section of your check. If you are unsure of the pin number, please contact the school that your child attends to inquire about their pin number.
- Elementary students may turn their checks/money into their classroom teacher and from there, it will be sent down to the cafeteria. Middle School and High School students may turn this in directly to the cashier at cafeteria.
Note: Students may use cash to pay for lunch but it is not recommended and cannot be traced. It should be in a sealed envelope with the child’s first and last name on it. At the elementary schools, cash may NOT be turned in on the cafeteria line for sanitary reasons. Cash may be turned in on the line at KMS and KHS.
Please note that the preferred method of payment is by CHECK or online payments. They are the safest method and can be traced, but cash cannot.
Parents may also mail a check to:
Keene Food Service
77 Arch Street
Keene, NH 03431
Keene Food Service
77 Arch Street
Keene, NH 03431
Payments sent to the Food Service Office instead of the child’s school may take one day to be credited to your child’s account after it is received.
Be sure that both your child's name and your child's pin number are written in the memo section of the check.
Returned checks are subject to a $25.00 returned check fee. If two checks are returned for insufficient funds, check writing privileges will be suspended and only cash or money orders will be accepted.
Be sure that both your child's name and your child's pin number are written in the memo section of the check.
Returned checks are subject to a $25.00 returned check fee. If two checks are returned for insufficient funds, check writing privileges will be suspended and only cash or money orders will be accepted.
Keene Food Services Allergen Policy
Managing food allergies in school is a team effort; Keene Food Services staff works closely with school nurses to ensure that the needs of students with food allergies are met. On a daily basis, our menus offer several options to enjoy. Providing students with menu choices allows each child to select food items that meet their taste preferences and allergy needs. Most schools in SAU29 offer a “peanut free” table in the cafeteria. If there is not one in your school, you can talk with the principal to establish one.
Unfortunately, it is not possible to establish and maintain a complete “peanut free environment” in school cafeterias. Prohibiting foods containing a specific ingredient, such as peanuts, does not eliminate the possibility of student exposure to that ingredient. Food items that do not contain peanuts may be produced in manufacturing plants that make peanut products, often times using the same production line. We promote and encourage learning how to manage allergies in settings such as school, the movie theater, a friend’s house and restaurants where there is always the potential of exposure.
Also, despite careful review of ingredient statements, there is no guarantee that a manufacturer’s product ingredient list includes the word “peanut”; components may be labeled as “like” substitute for another approved ingredient. In addition, students and staff may bring in items from home for snack or lunch that contain peanuts.
Parents and guardians with concerns regarding food allergies are advised to consult with their medical professional, and the school nurse to determine the best course of action for their child and to assist students in selecting the best meals, snacks, and beverages while at school.
We are able to provide parents with all of the labels for the products that we serve for peace of mind. We can also provide parents with a list of the gluten free items.
Unfortunately, it is not possible to establish and maintain a complete “peanut free environment” in school cafeterias. Prohibiting foods containing a specific ingredient, such as peanuts, does not eliminate the possibility of student exposure to that ingredient. Food items that do not contain peanuts may be produced in manufacturing plants that make peanut products, often times using the same production line. We promote and encourage learning how to manage allergies in settings such as school, the movie theater, a friend’s house and restaurants where there is always the potential of exposure.
Also, despite careful review of ingredient statements, there is no guarantee that a manufacturer’s product ingredient list includes the word “peanut”; components may be labeled as “like” substitute for another approved ingredient. In addition, students and staff may bring in items from home for snack or lunch that contain peanuts.
Parents and guardians with concerns regarding food allergies are advised to consult with their medical professional, and the school nurse to determine the best course of action for their child and to assist students in selecting the best meals, snacks, and beverages while at school.
We are able to provide parents with all of the labels for the products that we serve for peace of mind. We can also provide parents with a list of the gluten free items.